I’ve made changes to my site, but I can’t see them when I visit my store!
This is probably because you have not cleared your store’s cache. Any changes you make to your store are cached...
Ecommerce
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How do I set the weight of a product?
Pick out the product from your product list (Products and then select Products from the drop down menu) Scroll down...
Can I import my own customer/product data from Excel?
Yes, although the data needs to match the structure that the store is expecting. With this in mind, the easiest...
Can I show prices inclusive/exclusive of VAT?
Yes, you can toggle whether VAT is displayed or not. Log into the administration area of your store and click...
Where can I get further assistance?
Should you require any further assistance regarding our Ecommerce products, please click on the Help link from within the main...
Importing and Exporting Data
How can I easily import data into my shop? I want to quickly create lots of products. The import/export module...
How to add and remove products in your store
Follow these steps to add additional products in your store: Log into the administration area of your store Click on Products,...
How to add and remove delivery methods in your store
Follow these steps to add delivery methods in your store: Log into the administration area of your store Click on Settings and...
How to edit system generated emails
In order to edit system generated emails (order confirmation, receipts etc.) Log into the administration area of your store Click...